Website policy
Terms of Service
These terms explain how enquiries, quotes, bookings, and cleaning appointments are handled by Neatify Carpet & Sofa LTD.
Quotes
Prices are confirmed on request. Room size, fabric type, staining, access, parking, travel, item count, and the condition of carpets, sofas, rugs, mattresses, kitchens, or tenant cleaning areas can affect the final quote.
Appointments
Liverpool and wider appointments are confirmed before travel. Availability depends on the requested area, access, job size, and route planning. If the job details change, we will explain any revised options before carrying out extra chargeable work.
Payments
Payment is by bank transfer or cash unless another arrangement is confirmed in writing. Payment details are confirmed with the quote or appointment.
Cleaning Results
We aim to improve the appearance, hygiene, and freshness of suitable fabrics and surfaces. Some stains, wear, odours, colour loss, sun damage, or existing fibre damage may not be fully removable. We give realistic advice before work starts where risks are visible.
Website Content
Website information is provided for general guidance. Service availability, exact scope, drying times, and prices should be confirmed directly before booking.
Contact
For questions about these terms, email [email protected] or call 07557 272405.
